Can’t figure out how your customers feel when they engage with your salespeople? Deploy Funnel CRM and capture the experiential data to identify the aspects of the brand experience that falls short of customer expectations.
Build with customer experience in mind
Chief Experience Officer
Customer Experience Director
Customer Experience Manager
Customer Happiness Manager
Director of First Impressions
Chief Customer Officer
Chief Client Officer
Chief Amazement Officer
Director of Amazement
Customer Experience Specialists
Why customer experience specialists should use cloud sales CRM?
Evaluate data & pinpoint areas of growth.
Get an insight into salespeople's activities.
Dump undocumented exchanges.
Resolve customer issues in no time.
Aggregate all the data into one secure platform.
Analyze customer interactions.
Use CRM data to identify training opportunities.
View in-depth client information on-the-go.
Increase sales by building strong relations.
Your competition is winning with CRM. What about you? Still striving to improve CX??
67% of customers say poor experiences are a reason for churn.
95% of customers tell others about a bad experience with a business.
87% of people said businesses aren’t offering consistent experiences .
89% of companies compete on the basis of customer experience.
Funnel CRM + Customer Experience
What do users say about Funnel CRM?
Optimize total cost of ownership
"The standardization of information at the company level helped us optimize total cost of ownership."
Nathan Ole (RS, Inves)
Reduce the churn
“Funnel CRM has greatly reduced the churn and improved our customer retention rate.”
Christian Neubauer (Founder & CEO, Ocean Agency)
Identify stale deals
“Before Funnel CRM we have no system to identify dormant accounts or lost customers.”
Shandra Wilson (CAO, Artic)
Still not sure if Funnel CRM is the right fit for your customer experience team?
Try it free for 14 days. No credit cards. No bull sh*t.