CRM for support

For any business, the priority is to have a crystal clear picture of its business relationships
at all touch points. Whether it’s lead, first contact, sales pipeline conversion, up-sells
or after-sales service. And that’s where Funnel CRM comes in.

Build with customer care in mind

Assistant Customer Care Center Manager
Bilingual Customer Service Representative
Business Service Representative
Call Center Customer Support
Call Center Lead
Call Center Representative
Call Center Supervisor
Client Account Assistant
Client Distribution Specialist
Client Relations Associate
Client Relations Manager
Client Relations Representative
Client Services Coordinator
Client Services Representative
Client Service Specialist
Client Success Manager
Computer Service Representative
Customer Interaction Management Specialist

Customer Consultant
Customer Service Agent
Customer Service Ambassador
Customer Service Asset Manager
Customer Service Associate
Customer Service Greeter
Customer Service Lead
Customer Service Manager
Customer Service Professional
Customer Service Representative
Customer Service Specialist
Customer Service Strategist
Customer Solution Provider
Customer Solution Representative
Customer Solution Manager
Contact Center Help Desk
Contact Center Representative
Custodial Customer Representative

Customer Care Operator
Customer Care Representative
Customer Care Manager
Customer Care Supervisor
Customer Account Director
Customer Liaison Officer
Customer Care Associate
Customer Care Coordinator
Customer Care Executive
Customer Relationship Specialist
Customer Support Associate
Customer Support Manager
Customer Support Specialist
Client Support Manager
Customer Support Specialist
Technical Support Representatives
Teller
Telephone Support Specialist
Territory Service Representative

Why your customer support team should use cloud sales CRM?

Customer interactions give valuable insights.

Find the desired information in seconds.

Resolve customer issues in quick time.

View in-depth client information on-the-go.

Pull out data to improve response time.

Use communication data to evaluate reps.

Use CRM data to identify training opportunities.

Compare interactions to bring consistency.

Organize all your data into one secure platform.

Your competition is winning with CRM. What about you?
Still ignoring customers??

$75
billion were lost to 2017
due to poor support.

91%
of unhappy customers don’t do business with you again.

51%
of people make a switch after a poor experience.

89%
of customers shift for better customer experience.

Funnel CRM + Support

What do users say about Funnel CRM?

Fastest way to resolve problems

"For Hermanos’s support team, Funnel CRM is the fastest path to the right answer."

Avinash Kaushik (CSM, Hermanos)

One integrated solution

“Now all our customer inquiries are captured and organized in place, which is super easy to access.”

Ruben Rodriguez (CCL, Desde)

One location for everything

“Now we have a centralized place to see all our customer interactions in fell swoop.”

James Moore (CIMS, Y Hub)

Still not sure if Funnel CRM is the right fit for your support?

Try it free for 14 days. No credit cards. No bull sh*t.

Sign up now Book a demo

Sign Up.

Log In.